If your questions are not answered below, please email them to us or join one of our free events.
- Why was this program designed?
- What will I get out of this program?
- Where can I apply the skills I learn in this program?
- How do I sign up?
- What are the prerequisites for taking this program?
- Who will get the most out of this program?
- Where will the program take place?
- How will the program be different from other massively open online programs?
- What happens in the peer coaching sessions?
- What are the surprise challenges about?
- What is the class size?
- What kind of time commitment is expected?
- What is the schedule like?
- What is the underlying philosophy of the program structure?
- What if I have to miss one or more meetings?
- How much is the program tuition? Why would I want to choose the basic plus program over the basic program?
- How do I get a refund?
- What is the refund policy?
- When can I ask questions about the program in person?
- Where does the term meta-designer come from?
Why was this program designed?
Throughout his 18 year-long career, Slim has seen many change initiatives (i.e. bringing “design thinking” or “agile methodologies” into the organization), creative projects, or new businsses ventures, fail not out of a lack of ideas, methods, or procedures, but out of a lack of mutual respect, understanding, trust, and connection among the people involved. These people may be executives, managers, subordinates, colleagues, customers, or suppliers.
Such relationships of mutual trust, respect, understanding, and connection do not develop instantly. It can require not only a great deal of time and effort, but also the ability to manage or overcome our stress (i.e. fear, anxiety, shame, loneliness, uncertainty), blind spots, and other limiting beliefs, often in the face of emotional tension and conflict (i.e. misunderstandings, hurt feelings, contempt, stuckness).
This program has been designed to prepare highly motivated individuals to interact and converse so as to build such relationships of mutual respect, understanding, trust, and connection, even in the face of emotional tension and conflict. These individuals can then act as catalysts for change, development, and innovation.
What will I get out of this program?
An environment conducive to deliberately practice, get feedback, and develop the skills required to live your intentions, fulfill your purpose, and realize your visions.
We live in a time where we are swimming in information. You can find more information than ever through webinars, books, or other online forums. What we don't have enough of is a program that facilitates effective practice and feedback.
In this program, you will practice and get feedback on…
- Responding more calmly and constructively to difficult or unpleasant interpersonal situations.
- Articulating and understanding more clearly what it is you and others want, need, and value.
- Behaving in influential ways that yield positive results not only for yourself, but also for others.
- Feeling more confident about your ability to develop mutually beneficial relationships with others.
You will also become part of a network of people with whom you can continue to develop by honestly sharing your struggles.
Will completing this course mean you have become a master practitioner? No. What it will mean is that you’ve taken a significant first step in your journey toward mastery.
Where can I apply the skills I learn in this program?
Situations in which you may apply the skills you learn in this program can vary greatly. Here are some examples:Receiving Feedback
- Asking for feedback
- Dealing with critical feedback from others and yourself
- Learning from feedback
- Presenting ideas
- Providing influential feedback
- Having difficult conversations
- Getting buy-in
- Asking for support
- Engaging new people
- Working with difficult people
- Managing up
- Thinking more clearly amidst complexity and uncertainty
- Mediating conflict
- Guiding contentious or circular conversations
- Creatively integrating diverse viewpoints
How do I sign up?
Sign up here.
Once you submit your sign up request and payment, you will receive an enrollment verification within 24 hours.
Enrollment is first come, first served. In case your sign up request is received after the limit has been reached, you will be put on the wait list. If you do not wish to be put on the waitlist, you will have the option to cancel and receive a full refund.
What are the prerequisites for taking this program?
To enroll in this program, you must have good command of the English language. All program material and discussions will be carried out in English.
To observe each other practice, you must also have access to high-speed internet, webcam, and mic for high-quality real-time audio and video.
Most importantly, this program is only for those who are motivated to change themselves before trying to change others.
Please note that this program is not designed to provide a secret formula to “get others to do things” or to spoon-feed answers to your questions. This program is designed to help you develop in such a way that you can more consistently be the kind of person whom others want to help, support and follow. It is also designed to help you find a way to answer your own questions.
Who will get the most out of this program?
Most people I have coached have been CEOs of startups and small to med size businesses. They were the kind of people humble and courageous enough to accept their shortcomings as a way to develop themselves to become more effective as leaders.
At the same time, I see this program being valuable to anybody motivated to lead an organization, with or without authority, through the difficult yet creative process of change, development, and innovation.
Where will the program take place?
We will be meeting over Zoom (a video conferencing software), Google doc, and an online forum where we can share text, image, video, and other digital documents.
Most of the practices we focus on in the program deal with how we express ourselves through speech and our upper-body (i.e. facial expressions, posture, gesture). Thus, access to high-speed internet, webcam, and mic for high-quality real-time audio and video will be crucial.
We will also make extensive use of the “break-out group” feature in Zoom. This feature allows pairs or small groups of people to simultaneously carry out private conversations online without being disruptive to others. More details on this will be disclosed to you after enrollment.
As all meetings are carried out online, no travel is necessary.
How will the program be different from other massively open online programs?
This program will be significantly different from most other online programs you have encountered. The differences are as follows:
It will be custom fit to be driven by your own personal intention, purpose, and vision.
Most online programs focus on delivering pre-planned content. We will not.
During the first 3 weeks, partial meeting time and a peer coaching session will be devoted to helping you clearly define your own personal intention, purpose, and vision for development.
For the rest of the program, you will be continuously challenged to come up with your own projects with the aim of realizing your personal intention, purpose, and vision.
It will be integrated into your day-to-day life
Many people have trouble applying what they learned during workshops into their day-to-day life. This is because life is a lot messier than they make it out to be during a workshop. It is also because habits are hard to break.
The program stretches across 12 weeks and pairs you up with a peer coach as your accountability buddy. Both of these elements work together to give you not only the time needed learn, apply, and revise your interactions to fit the messiness of your life, but also to give you the disciplinary structure needed to adopt a new habit.
It will be immersive as it focuses on learning by actively observing, reflecting, and acting
Most online programs focus on providing passive learning materials such as videos, slides, or reading materials. We will not.
Apart from the first 2 weeks, where we will lay down the basic concepts used throughout the program, very few passive learning materials, if any, will be used. Instead, most of our time together will be spent practicing or observing others practice, then reflecting on or teaching what you have learned.
More importantly, the most valuable events will happen outside of our time together, where you will be expected to apply what you've learned to your life. From this experience, you will have more to reflect on, and with that, more opportunities for insights that can lead you to improve your practice.
It will be supportive as the learning experience is structured not only around the individual, but also around pairs and small groups.
Most online programs focus on solo learning. We will not.
In fact, it makes no sense to focus only on solo learning when the program is about interaction and relationships. Thus, we require that you learn not only individually, but also in pairs and small groups.
Working in pairs will give you access to someone who will not only be a partner for practicing what you’ve learned, but also someone who will keep you accountable for your development.
Working in small groups will give you broader access to diverse perspectives and feedback. It will also give you a chance to form a close and mutually supportive relationship with people who can stimulate and support you even after the program is over.
Last but not least, it is paramount that we have people who are willing to encourage each other in their difficult journey of development. It is easy to criticize. What's harder is to not only congratulate each other on a job well done, but also to notice and appreciate the effort the other person is putting in.
What happens in the peer coaching sessions?
During a peer coaching session, you will have a chance to practice the skills you learned in the Gym on each other. To many people, this will be a far safer place to practice their skills than with someone with whom they already have a relationship.
What are the surprise challenges about?
If we told you, they would no longer be surprises. Let's just say that they are challenges meant to push you out of your comfort zone.
What is the class size?
The maximum number of total participants we can accommodate is 12. We would like to keep this as an intimate experience.
What kind of time commitment is expected?
For 12 weeks, we will meet once every week either for a peer coaching session or one of the 4 following kinds of meetings:
- Gym: 6 hours × 1
- Reflection: 3 hours × 4
- Lab: 6 hours × 2
Gym is where we will partake in exercises to develop basic abilities. Lab is where we will work in teams to help each other learn through experiments.
In-between meetings, you will be expected to spend however much time you’re willing and able to:
- Carry out any commitments you have made to your peer coach and Slim.
- Record related observations and reflections on the forum.
- Prepare for Labs.
- Carry out surprise challenges.
To prepare for the 2 Labs, you will be asked to find time outside of our pre-scheduled meetings to work as a team. Such team work is integrated as part of the program to give you an opportunity to apply and practice what you have learned in this program.
Prior to attending each of the 2 reflection meetings, all participants will be asked to share their reflections with the others in the program through the online forum. More details on this will be disclosed to you after enrollment.
Every 4 weeks, we will also present you with a surprise challenge, which you will be expected to respond to outside of our meeting times. You will also be expected to record any related observations and post them up on the online forum. More details on this will be disclosed to you after enrollment.
Peer Coaching Sessions
There will be 5 peer coaching sessions, whose exact length will be left up to you and your partner’s decision. We recommend 2 hours per session, where the first half is spent person A coaching person B, and the next is spent person B coaching person A. More details on this will be disclosed to you after enrollment.
Apart from the peer coaching sessions, each person will be required to take 5 minutes at least 3 times per week keeping each other accountable (i.e. through a brief phone call, skype, etc) for whatever commitments they have made as part of the course. More details on this will be disclosed to you after enrollment.
Coaching Sessions with Slim
A coaching session with Slim will last between 1 - 2 hours. To prepare, you will be asked to send an email 24 hours in advance describing what has happened since the last time you two have met and what you would like to get out of the session. More details on this will be disclosed to you after enrollment.
While there will be no required reading, a list of recommended books have been made available in advance. You are highly encouraged to pick one relevant to your personal intention, purpose, and vision then read just enough to apply the material to your life.
What is the schedule like?
If you're looking for a calendar of specific dates, check out the program structure
There are two sets of time slots.
The first set of seven virtual meetings that last 2 - 3 hours each (ie. Seminar, Gym, and Reflection) will take place on one of Wednesdays, Thursdays, or Sundays based on the participants’ availability. The choice of timeslots are:
- Wednesdays 9pm EDT / 8pm CDT / 6pm PDT / 10am next day KST
- Thursdays 3pm EDT / 2pm CDT / 12pm PDT / 9pm CEST
- Sundays 9am EDT / 8am CDT / 6am PDT / 3pm CEST / 10pm KST
- Sundays 6pm EDT / 5pm CDT / 3pm PDT / 7am next day KST
A minimum of 4 students must be signed up for the same time slot for a Seminar, Gym, and Reflection meetings to run.
We will do our best to accommodate your time slot preferences. However, this is not something we can guarantee. If we end up running our meetings only on days you absolutely cannot accomodate, you will have the option of getting a full refund or sending a substitute.
The second set of two virtual meetings that last 6 hours each (i.e. Lab) will take place on Saturdays.The timeslot is:
- Saturday 12pm EDT / 11am CDT / 9am PDT / 6pm CEST
All meetings will be recorded and made available for audio/video replay on the online forum. However, they will not be allowed for viewing or sharing outside the group. 4 weeks after the program has ended, you will no longer have access to the replays. Small group or private 1-on-1 conversations that take place during meetings will not be available for replay.
The schedule for your peer coaching sessions and coaching sessions with Slim will be determined separately by the parties involved once the program begins.
Click here if you're worried you may have to miss a few meetings.
What is the underlying philosophy of the program structure?
The basic structure follows the simple loop of observation-reflection-action.
- The program starts with you seeing Slim or your fellow participants do or say something.
- You will then be asked to reflect on what it is you observed in order to learn.
- You can then choose how you want your reflection to inform the design of your own behavior.
- Finally, you will implement your (re-)design.
- The sequence repeats with you observing the result of your design.
The aim of the loop is to guide the process of continuous development and re-design. We do not believe there is a cookie-cutter method that people can learn and apply to their lives. Our goal is to individually customize the learning experience for every participant.
What if I have to miss one or more meetings?
Do not worry too much about missing one or two meetings here and there. During your coaching session, Slim will fill you in with anything you need based on the specific details of your situation.
- You can easily catch up with the Reflection meetings through the provided video replay.
How much is the program tuition?
The tuition is USD 3600 per person. There is an enrollment limit of 12.
In many cases, your company will reimburse you if you ask the HR department.
How do I get a refund?
If you wish to cancel your enrollment to the course, please send us email with your name and email used during enrollment.
We will issue the refund as soon as possible according to our refund policy.
What is the refund policy?
If you are waitlisted, you are not yet enrolled. If you cancel before enrollment, you will receive a full refund.
If you cancel within 12 hours of your enrollment, you will receive a full refund.
Once 12 hours have passed since your enrollment, the following rules apply to your refund:
If you cancel:
- More than 3 weeks prior to the Monday of the first week of class, you will receive a 80% refund.
- 1 - 3 weeks prior to the Monday of the first week of class, you will receive a 50% refund
- 1 - 6 days prior to the Monday of the first week of class, you will receive a 20% refund
- Cancellations made less than 1 day prior to the Monday of the first week of the program will not be eligible for a refund.
Your enrollment is transferable to another person. Thus, we suggest you find a substitute participant instead of forfeiting your refund.
When can I ask questions about the program in person?
Click here to register and join any of the following live online events free-of-charge.
Mar 8. 12pm EST / 11am CST / 9am PST / 6pm CEST Mar 8. 3pm EST / 2pm CST / 12pm PST / 9pm CEST Mar 9. 9pm EST / 8pm CST / 6pm PST Mar 15. 12pm EDT / 11am CDT / 9am PDT / 5pm CEST Mar 16. 3pm EDT / 2pm CDT / 12pm PDT / 8pm CEST Mar 19. 8pm EDT / 7pm CDT / 5pm PDT / 9am KST +1 day Mar 22. 12pm EDT / 11am CDT / 9am PDT / 5pm CEST Mar 23. 3pm EDT / 2pm CDT / 12pm PDT / 8pm CEST Mar 24. 9pm EDT / 8pm CDT / 6pm PDT / 10am KST +1 day Mar 25. 3pm EDT / 2pm CDT / 12pm PDT / 8pm CEST Mar 26. 8pm EST / 7pm CDT / 5pm PDT / 9am KST +1 day Mar 29. 12pm EDT / 11am CDT / 9am PDT / 5pm CEST Mar 30. 3pm EDT / 2pm CDT / 12pm PDT / 8pm CEST Apr 2. 3pm EDT / 2pm CDT / 12pm PDT / 8pm CEST Apr 2. 8pm EDT / 7pm CDT / 5pm PDT / 9am KST +1 day
In this event, one or two real-world case studies will be used to illustrate how people’s inability to realize empathy under stress or tension has contributed to failed businesses and projects.
We will also introduce a tool you can use to acquire insights into minor relationship conflicts. This is meant to give you a small taste of what we'll do during the Gym portion of the course.
Click here to register and join any of the above live online events free-of-charge.
Where does the term mettā-designer come from?
The phrase "mettā-design" was born as a combination of "meta-design" and "mettā."
Slim first heard the term "meta-design" from Dr. Peter Lucas while he was working at MAYA Design. This was in the context of architecture and the philosophy of Buckminster Fuller.
Slim then heard the term "meta-design" again from Dr. Paul Pangaro while he was doing his research at the Rhode Island School of Design (RISD). That was in the context of biology and the philosophy of Humberto Maturana.
Slim was also introduced to the tem "mettā," by a Yoga instructor named Danielle Goneconti. "Mettā" is a Sanskrit word referring to the quality of loving-kindness, good will, friendliness, or amity.
Mettā-designers are people who are involved in the design process not (merely) as designers of products or services, but as facilitators of relationships. Relationships among the various participants of the design process.
If the product of human-centered design is a product or a service, the product of mettā-design is the emergence of loving-kindness, good will, friendliness, or amity in the relationships among those partaking in the design process.
This relationship need not be limited between people. It can also be between people and raw materials such as wood. Thus, mettā-design is not human-centric.